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For any NiteRider Warranty Repairs, please read and follow the procedure below to ensure that we can provide the fastest possible service for you.

Procedure:

  1. Download and Read the NiteRider Warranty Statement and Form. 
  2. Contact JetBlack Products on (02) 4560 1200 for a Return Authorization (RA) number

  3. Complete the Warranty Return Form. It is mandatory to include the following information:

    • #RA number obtained from JetBlack Products.
    • Tick the checkboxes for each light component being returned.
    • Write a brief description of the issue encountered.
    • Proof of purchase.
  4. Send the NiteRider light set along with the completed Warranty Return Form and proof of purchase to:

JetBlack Warranty Dept.
1 / 9 Precision Place , Mulgrave NSW 2757

Please make sure that the entire light system (head, leads, battery and charger) is included when returning product for repair.

Click here to downoad the NiteRider Warranty Form